So much more than just IT support

We help our clients get the best out of technology – implementing, managing and supporting secure, resilient, flexible IT solutions. We typically work with organisations with 50 to 500 users, providing them with strategic IT input, proactive IT management, jargon-free technical support and solutions that help them to grow their own organisations efficiently and securely.

Solutions we offer

Solutions for all your needs

Whether you need help or you don’t know where to start from, we have the skills and experience to get the job done right. We are always available to answer your questions and help you find the best solution for your business.

cloud expertise

Cloud

How to take advantage of the security, scalability & cost savings of the cloud? We have a large team of experts in driving better use of cloud technologies. Migrating services to Cloud providers for better security and efficiency, get support on everything from licensing to project delivery.

it-support

IT Strategy

Expert assistance in developing your IT plans and roadmaps to support aspirations and growth plans. With over 10 years of IT experience, we support your end users, administer your IT estate.

cibersecurity

Cybersecurity

Respond to a cyber breach as it happens. Our goal is to be the most cyber secure managed service provider. Everything we build is designed with security as a starting principle, we then provide enhanced monitoring, protection and training services to keep your data secure.

About us

You're in good hands with our experienced team

Having the right team is incredibly important to us. All ramsac services are delivered by our own team of technical experts. We don’t subcontract our projects or services, so we can tightly manage and control the quality standards we strive for. 

We are proud of our awards and accreditations, but we believe that it’s our unswerving focus on our culture that really leads to the long term success we enjoy with our clients. 

Our services

IT support that’s there when you need it

DIKODIS experienced and dedicated teams provide proactive, no-nonsense, friendly managed IT support services for your business.

bullet point

24/7, 365 Remote support​

bullet point

Critical system monitoring​

bullet point

Strategic planning​

bullet point

Monthly IT health reporting

bullet point

Starter & leaver management​

bullet point

Cyber Security Benchmarking ​

bullet point

IT roadmap management​

bullet point

Unlimited account management

bullet point

Asset management

Why us

We provide complete, end-to-end services

We always strive to perform at the top of our game, always work to uphold and advance your IT strategy, and always give the best advice we possibly can – absolutely impartial and never just what we believe you want to hear.

Artboard 2

Reliable

We provide outstanding service with excellent communication. We always deliver on our promises.

Artboard 1

Approachable

We are friendly and easy to talk to, using jargon-free language that is simple to understand . We help others willingly.

Artboard 3

Motivated

We are enthusiastic, willing and determined to achieve success, both personally and professionally, for our business and yours.

skilful

Skilful

We are experienced experts in our field, so you can rely on a skilled delivery of service every time.

adaptable

Adaptable

We work with the utmost flexibility to meet our customers’ needs. Though always stable and reliable, we are never constrained by policy or procedure.

committed

Committed

We are loyal and willing to give over our time and energy, so you don’t have to. We always look for ways to go the extra mile for our customers.

We are trusted by

FAQ

Frequently asked questions

  • Unusual Performance: Your computer or device may become slower, freeze frequently, or show unexpected crashes.
  • Pop-up Ads: If you see excessive pop-up ads, especially ones that are not related to the sites you’re visiting, it could be a sign of adware or malware.
  • Unexpected Programs: New programs or toolbars might appear that you didn’t install.
  • Data Usage Increase: An unexplained increase in your data usage could indicate that malware is running in the background.
  1.  

Yes, we offer malware removal services as part of our IT solutions. Our team can help identify, isolate, and remove any malware present on your system while also implementing security measures to prevent future infections.

You can trust us with your data due to our robust security measures, compliance with industry regulations, and a proven track record of protecting client information. We maintain transparent privacy policies and conduct regular audits to ensure your data is handled securely and ethically.

We embrace holistic development and support for employees with the aim of being a first-choice employer within our sectors. Through a unique combination of engineering, construction and design disciplines and expertise

Feedback
“Our organization is confident in recommending DIKODIS services. They are not only thorough but also easy to work with and willing to address and respond to questions and concerns.”
Ojog Gabriela
Executive Director at FAM

It's easy to get help. Contact us.